Role
PRODUCT DESIGNER
Timeline
4 MONTHS
scope
status
LIVE
Research focused on how passengers compare routes, departure times, pickup points, and transport types when planning a trip. Reviewing established mobility patterns revealed a need to bring fragmented options into one clear decision flow.
Users often struggle to quickly compare different transportation options when planning a trip. Direct rides, bus schedules, and event transportation can create fragmented experiences, forcing users to check multiple services before choosing the best option.
Designing a seamless experience for discovering and booking transportation.
Fast Booking
Users can quickly find and select a ride.
1
Smart Options
Different transport types are shown in one place.
2
Easy Access
QR-based entry simplifies the boarding process.
3
The booking flow was designed to guide users from route search to ride confirmation in a simple and structured way. Each step reduces complexity while keeping key information visible, allowing users to quickly complete their reservation.
Trilink operates as a two-sided platform connecting passengers and verified drivers. While passengers focus on discovering and booking rides, the driver application helps manage routes, passenger counts, and schedules.
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